In collaboration with TRACS WA’s Rehabilitation Medical Lead, Dr Ian Wilson, we are currently undertaking a pilot quality improvement project that is focused on streamlining rehabilitation referral pathways from SCGH.
Chloe Anderson, a Behavioural Science student from the University of Notre Dame Australia, has been working with us this semester on phase 1 of the project which has involved semi-structured interviews with a range of stakeholders, in order to better understand the issues people are currently experiencing with rehabilitation referrals and to identify potential solutions. So far 15 interviews have been conducted with clinicians who make, or receive, referrals and five patients who have been recently transferred from SCGH to OPH have been interviewed.
A more efficient and standardised referral system will expedite patient movements from acute care to the most appropriate rehabilitation service to meet that patient’s needs. A range of issues with current systems have been identified. Possible improvements proposed include: a more structured rehabilitation referral template, an objective tool which helps to identify an individual’s specific rehabilitation needs and goals, and helps to guide the decision about the best service to meet those needs, and various strategies to improve coordination of the process. A longer term goal of the project is to develop a suite of resources including an education package, an interactive map of rehabilitation services, and an electronic tool to support clinical decision making about rehabilitation referral.